Applying Psychology of Persuasion to Conversational Agents through Reinforcement Learning: an Exploratory Study. - Francesca Di Massimo; Valentina Carfora; Patrizia Catellani; Marco Piastra (CLiC-it, 2019)

Dialogue management in conversational agents through psychology of persuasion and machine learning. - Valentina Carfora; Francesca Di Massimo; Rebecca Rastelli; Patrizia Catellani; Marco Piastra (Multim. Tools Appl., 2020)