Analyzing Customer Experience in Hotel ServicesUsing Topic Modeling. - Van-Ho Nguyen; Thanh Ho (J. Inf. Process. Syst., 2021)

A Proposed Model for Card Fraud Detection Based on CatBoost and Deep Neural Network. - Nghia Nguyen; Truc Duong; Tram Chau; Van-Ho Nguyen; Trang Trinh; Duy Tran; Thanh Ho (IEEE Access, 2022)

Predictive model for customer satisfaction analytics in E-commerce sector using machine learning and deep learning. - Hoanh-Su Le; Thao-Vy Huynh Do; Minh Hoang Nguyen; Hoang-Anh Tran; Thanh-Thuy Thi Pham; Nhung Thi Nguyen; Van-Ho Nguyen (Int. J. Inf. Manag. Data Insights, 2024)

Product collaborative filtering based recommendation systems for large-scale E-commerce. - Trang Trinh; Van-Ho Nguyen; Nghia Nguyen; Duy-Nghia Nguyen (Int. J. Inf. Manag. Data Insights, 2025)