Inventorying Systems: An Action Research. - Vanessa De Andrade Soares; Rejane Maria da Costa Figueiredo; Elaine Venson; Laís de Araújo; Rafael Queiroz (ICEIS (1), 2017)

Evaluating Government Services Based on User Perspective. - Vanessa De Andrade Soares; Gabriela Yukari Iwama; Vitor Gomes Menezes; Marília Miranda Forte Gomes; Glauco Vitor Pedrosa; Wander C. M. Pereira da Silva; Rejane Maria da Costa Figueiredo (DG.O, 2019)