Are you Willing to see Doctors on Mobile Devices? A Content Analysis of User Reviews of Virtual Consultation Apps. - Vania Yuxi Shi; Sherrie Y. X. Komiak; Paul Komiak (HCI (23), 2017)

Strategies to Reduce Uncertainty on the Diagnosis Quality in the Context of Virtual Consultation: Reviews of Virtual Consultation Systems. - Vania Yuxi Shi; Sherrie Y. X. Komiak; Paul Komiak (HCI (17), 2018)

The Influences of Media Naturalness and Mental Model Alignment on Reducing Patient Uncertainty in Virtual Consultation. - Vania Yuxi Shi; Sherrie Y. X. Komiak; Paul Komiak (HCI (3), 2020)

Unveiling patient-centric interactions in virtual consultation: A comprehensive text mining approach. - Vania Yuxi Shi; Sherrie Y. X. Komiak (Health Informatics J., 2025)