Older User-Computer Interaction on the Internet: How Conversational Agents Can Help. - Wi-Suk Kwon; Veena Chattaraman; Soo In Shim; Hanan Alnizami; Juan E. Gilbert (HCI (2), 2011)

Locus of Control in Conversational Agent Design: Effects on Older Users' Interactivity and Social Presence. - Veena Chattaraman; Wi-Suk Kwon; Juan E. Gilbert; Shelby Solomon Darnell (IVA, 2012)

Virtual agents in retail web sites: Benefits of simulated social interaction for older users. - Veena Chattaraman; Wi-Suk Kwon; Juan E. Gilbert (Comput. Hum. Behav., 2012)

Predicting Purchase Decisions Based on Spatio-Temporal Functional MRI Features Using Machine Learning. - Yunzhi Wang; Veena Chattaraman; Hyejeong Kim; Gopikrishna Deshpande (IEEE Trans. Auton. Ment. Dev., 2015)

Modeling Conversational Flows for In-Store Mobile Decision Aids. - Wi-Suk Kwon; Veena Chattaraman; Kacee Ross; Kiana Alikhademi; Juan E. Gilbert (HCI (30), 2018)

AI-Based Technical Approach for Designing Mobile Decision Aids. - Kiana Alikhademi; Brianna Richardson; Kassandra Ross; Jihyun Sung; Juan E. Gilbert; Wi-Suk Kwon; Veena Chattaraman (HCI (34), 2019)

Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults. - Veena Chattaraman; Wi-Suk Kwon; Juan E. Gilbert; Kassandra Ross (Comput. Hum. Behav., 2019)