Principal-agent problem: a cognitive map approach. - Veerendra Kumar Rai; Dong-Hwan Kim (Electron. Commer. Res. Appl., 2002)

Business Rules Approach to Information System Development. - Veerendra Kumar Rai; C. Anantaram (PACIS, 2003)

Structuring business rules interactions. - Veerendra Kumar Rai; C. Anantaram (Electron. Commer. Res. Appl., 2004)

Systems Oriented Approach to Production Support - A Viable Framework. - Veerendra K. Rai (SMC, 2013)

Performance assessment of outsourced service engagements: Leveraging economic theories based critical success factors. - Veerendra K. Rai; Sanjit Mehta (SysCon, 2014)

Inefficiencies in IT Production Support Operations: Detection and Impact Analysis. - Abhinay Puvvala; Ashish Kumar Jha 001; Veerendra Kumar Rai; Harrick Mayank Vin (ECIS, 2015)

Shift planning and scheduling for IT service operations management. - Veerendra K. Rai; Praveen Chandak (SysCon, 2015)

IT Service Management: A Typological Classification of Policies for Governance. - Veerendra Kumar Rai; Ashish Kumar Jha 001; Abhinay Puvvala (CBI (1), 2015)

Governance Policies in IT Service Support. - Abhinay Puvvala; Veerendra Kumar Rai; Rutuja Patil (ACIS, 2016)

Is Prevention Always Better? A Case of IT Service Management. - Prathamesh Mayekar; Veerendra Kumar Rai; Abhinay Puvvala; Harrick Mayank Vin (PACIS, 2016)

Governance Policies in IT Service Support. - Abhinay Puvvala; Veerendra Kumar Rai (ICEIS (1), 2017)

SLA Non-compliance Detection and Prevention in Batch Jobs. - Alok Patel; Abhinay Puvvala; Veerendra K. Rai (ICEIS (1), 2018)

Modeling and Simulation of Multi-tier Enterprise IT System. - Abhinay Puvvala; Veerendra Kumar Rai (PACIS, 2018)