TQM practices and its association with production workers. - Keng-Boon Ooi; Veeri Arumugam; Pei-Lee Teh; Alain Yee-Loong Chong (Ind. Manag. Data Syst., 2008)

Does total quality management reduce employees' role conflict? - Pei-Lee Teh; Chen-Chen Yong; Veeri Arumugam; Keng-Boon Ooi (Ind. Manag. Data Syst., 2009)