Developing a Framework for Web Analytics. - Verena Hausmann; Susan P. Williams; Petra Schubert (Bled eConference, 2012)

Enterprise 2.0 Research: Meeting the Challenges of Practice. - Susan P. Williams; Verena Hausmann; Catherine A. Hardy; Petra Schubert (Bled eConference, 2013)

Social media in Europe: lessons from an online survey. - Satu Aaltonen; Christina Kakderi; Verena Hausmann; Aleksej Heinze (UKAIS, 2013)

Social Business Documents. - Verena Hausmann; Susan P. Williams (CENTERIS/ProjMAN/HCist, 2015)

Categorizing the Business Risks of Social Media. - Susan P. Williams; Verena Hausmann (CENTERIS/ProjMAN/HCist, 2017)