An experimental study of common ground in text-based communication. - John C. McCarthy 002; Victoria C. Miles; Andrew F. Monk (CHI, 1991)

Four generic communication tasks which must be supported in electronic conferencing. - John C. McCarthy 002; Victoria C. Miles; Andrew F. Monk; Michael D. Harrison; Alan J. Dix; Peter C. Wright (ACM SIGCHI Bull., 1991)

Text-Based On-Line Conferencing: A Conceptual and Empirical Analysis Using a Minimal Prototype. - John C. McCarthy 002; Victoria C. Miles; Andrew F. Monk; Michael D. Harrison; Alan J. Dix; Peter C. Wright (Hum. Comput. Interact., 1993)