Unpacking exam-room computing: negotiating computer-use in patient-physician interactions. - Yunan Chen; Victor Ngo; Sidney Harrison; Victoria Duong (CHI, 2011)

"I don't bother with the phone!": Feeling Closer to Physician using Secure Messaging. - Yunan Chen; Charlotte Tang; Victoria Duong; Victor Ngo; Yang Huang; John E. Mattison (HICSS, 2017)