Understanding and managing customer engagement through social customer relationship management. - Lokesh Arora; Prakash Singh; Vimal Bhatt; Bhuvanesh Sharma (J. Decis. Syst., 2021)

Artificial intelligence in healthcare logistics - moderating role of industry pressure and organisational readiness. - Aman Sharma; Bhuvanesh Sharma; Vimal Bhatt (J. Decis. Syst., 2025)