Developing a Content Strategy Course and Interdisciplinary Skills: A Teaching Case. - Vincent D. Robles; Jordan Frith (SIGDOC, 2018)

Resolving Discourse at Technical-Support Helpdesks. - Vincent D. Robles (IEEE Trans. Prof. Commun., 2018)

Caveat Emptor: How Lay Technical and Professional Communicators Sell Technical Products in C2C E-Commerce. - Vincent D. Robles (IEEE Trans. Prof. Commun., 2019)

Using Case-Method Pedagogy to Facilitate Audience Awareness. - Vincent D. Robles; Matthew J. Baker (IEEE Trans. Prof. Commun., 2019)