The Treatment of Temporal Data in Web-Based Reservation Systems: An Inspection-Based Evaluation. - Gerhard Knolmayer; Lukas E. Helfenstein; Viola Sini (INTERACT (4), 2011)

Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels. - Gerhard Knolmayer; Viola Sini; Polina Chelnokova (HCI (12), 2013)