A Customer Relationship Management ecosystem that utilizes multiple sources and types of information conjointly. - Omar Khadeer Hussain; Elizabeth Chang 001; Vish Ramakonar; Tharam S. Dillon (DEST, 2012)

Conjoint Knowledge Discovery Utilizing Data and Content with Applications in Business, Bio-medicine, Transport Logistics and Electrical Power Systems. - Tharam S. Dillon; Yi-Ping Phoebe Chen; Elizabeth Chang 001; Mukesh K. Mohania; Vish Ramakonar (Comput. Syst. Sci. Eng., 2020)