Using Simulation in Call Centers. - Vivek Bapat; Eddie B. Pruitte Jr. (WSC, 1998)

The Arena Product Family: Enterprise Modeling Solutions. - Deborah A. Sadowski; Vivek Bapat; Glenn Drake (WSC, 1998)

Simulation of the call center environment for comparing competing call routing technologies for business case ROI projection (case study). - Katherine Miller; Vivek Bapat (WSC, 1999)

The Arena product family: enterprise modeling solutions. - Deborah A. Sadowski; Vivek Bapat (WSC, 1999)

Arena: the Arena product family: enterprise modeling solutions. - Vivek Bapat; Nancy Swets (WSC, 2000)

The arena product family: enterprise modeling solutions: the arena product family: enterprise modeling solutions. - Vivek Bapat; David T. Sturrock (WSC, 2003)

Rockwell Software: arena introduction. - Vivek Bapat (WSC, 2005)

Rockwell Software: arena advanced. - Vivek Bapat (WSC, 2005)