Towards a Taxonomy of Digital Work. - Volkmar Mrass; Mahei Manhai Li; Christoph Peters 001 (ECIS, 2017)

One for All? Managing External and Internal Crowds through a Single Platform - A Case Study. - Volkmar Mrass; Christoph Peters 001; Jan Marco Leimeister (HICSS, 2017)

Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience. - Volkmar Mrass; Christoph Peters 001; Jan Marco Leimeister (HMD Prax. Wirtsch., 2017)

Managing Complex Work Systems via Crowdworking Platforms: The Case of Hamburger Hochbahn and Phantominds. - Volkmar Mrass; Christoph Peters 001; Jan Marco Leimeister (HICSS, 2018)

Managing Complex Work Systems via Crowdworking Platforms: How Deutsche Bank Explores AI Trends and the Future of Banking with Jovoto. - Volkmar Mrass; Christoph Peters 001; Jan Marco Leimeister (HICSS, 2018)

Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom. - Volkmar Mrass; Christoph Peters 001 (MKWI, 2018)

Managing Work Systems for Complex Work via Crowdworking Platforms - How to Orchestrate the Interplay of Crowds. - Volkmar Mrass; Christoph Peters 001 (HICSS, 2019)

How Companies Can Benefit from Interlinking External Crowds and Internal Employees. - Volkmar Mrass; Christoph Peters 001; Jan Marco Leimeister (MIS Q. Executive, 2021)

How Crowdworking Could Mitigate Skilled Labor Shortage in the German Public Sector. - Volkmar Mrass (CEEeGov, 2023)