Manufacturing strategy, total quality management and performance measurement: an integrated model. - T. R. M. Lalla; W. G. Lewis; Kit Fai Pun; Kwai-Sang Chin; Henry C. W. Lau (Int. J. Manuf. Technol. Manag., 2003)

Design of a self-assessment model for evaluating corporate-wide learning performance in manufacturing enterprises. - Kit Fai Pun; W. G. Lewis; Kwai-Sang Chin (Int. J. Manuf. Technol. Manag., 2003)