Automating Network Service Level Management. - Catherine H. Liu; W. Nathaniel Mills III (Int. CMG Conference, 1989)

ETE: A Customizable Approach to Measuring End-to-End Response Times and Their Components in Distributed Systems. - Joseph L. Hellerstein; Mark M. Maccabee; W. Nathaniel Mills III; John Turek (ICDCS, 1999)

Metrics for Performance Tuning of Web-Based Applications. - Joseph L. Hellerstein; W. Nathaniel Mills III (Int. CMG Conference, 2000)

Page Analyzer: A Tool for Web Performance Modeling. - Richard A. Mushlin; W. Nathaniel Mills III (Int. CMG Conference, 2001)

Workload Service Requirements Analysis: A Queueing Network Optimization Approach. - Li Zhang 002; Cathy H. Xia; Mark S. Squillante; W. Nathaniel Mills III (MASCOTS, 2002)

ABLE: A toolkit for building multiagent autonomic systems. - Joseph P. Bigus; Don A. Schlosnagle; Jeff R. Pilgrim; W. Nathaniel Mills III; Yixin Diao (IBM Syst. J., 2002)