For Myself or Others? How App Service Design Affects Physical Retail Experience. - Ines Beeck; Steffen Jahn; Waldemar Toporowski (ICIS, 2018)

Conversational Agents im Voice Commerce: Der Einfluss von sozialen Reizen auf Vertrauen und Zufriedenheit. - Fabian Reinkemeier; Philipp Spreer; Waldemar Toporowski (Wirtschaftsinformatik, 2021)

Can Humanizing Voice Assistants Unleash the Potential of Voice Commerce? - Fabian Reinkemeier; Ulrich Gnewuch; Waldemar Toporowski (ICIS, 2022)

Societal Attitudes Toward Service Robots: Adore, Abhor, Ignore, or Unsure? - Vignesh Yoganathan; Victoria-Sophie Osburg; Andrea Fronzetti Colladon; V. Charles; Waldemar Toporowski (CoRR, 2025)