The Retrieval of Influencing Factors of Customer Satisfaction by Case-based Reasoning. - Bih-Yaw Shih; Wan-I Lee (ICMLA, 2002)

The On-Line Service System for Protecting Consumers' Rights. - Wan-I Lee; Bih-Yaw Shih (International Conference on Internet Computing, 2003)

Leasing of the ASP Model for e-Shop Building - A Case Study on Hinet. - Tien-Hsiang Chang; Wan-I Lee; Pen-Yen Hsiao (Int. J. Electron. Bus. Manag., 2005)

Recognition of Profitable Customers for Dental Services Marketing - a Case of Dental Clinics in Taiwan. - Bih-Yaw Shih; Wan-I Lee; Yi-Shun Chung; Ai-Wei Chen; Yichaio Sui (JCIS, 2006)

Identification of Customer Value of Healthcare Services in Taiwan. - Wan-I Lee; Bih-Yaw Shih; Harm Scherpbier (AMCIS, 2007)

The exploration of consumers' behavior in choosing hospital by the application of neural network. - Wan-I Lee; Bih-Yaw Shih; Yi-Shun Chung (Expert Syst. Appl., 2008)

Application of neural networks to recognize profitable customers for dental services marketing-a case of dental clinics in Taiwan. - Wan-I Lee; Bih-Yaw Shih (Expert Syst. Appl., 2009)

Technology Readiness in the Quality-value-loyalty Chain. - Wan-I Lee; Yen-Ting Helena Chiu; Min-Huei Chiang; Chun-Chen Chiu (Int. J. Electron. Bus. Manag., 2009)

The study of a forecasting sales model for fresh food. - Chen-Yuan Chen; Wan-I Lee; Hui-Ming Kuo; Cheng-Wu Chen; Kung-Hsing Chen (Expert Syst. Appl., 2010)

The Relationship between Internal Marketing Orientation, Employee Commitment, Charismatic Leadership and Performance. - Wan-I Lee; Chun-Chi Chen; Chien-Cheng Lee (ICEC, 2015)