Assessing Trust in Online Collaboration in E-government during the COVID-19 pandemic: An Employee Perspective. - Wankun Gong; Ying Bao (HICSS, 2022)

Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure. - Xusen Cheng; Ying Bao; Alex Zarifis; Wankun Gong; Jian Mou (Internet Res., 2022)

A Literature Review of Human-AI Synergy in Decision Making: From the Perspective of Affordance Actualization Theory. - Ying Bao; Wankun Gong; Kaiwen Yang (Syst., 2023)