Measuring the Value of Managerial Responses to Online Reviews - A Natural Experiment of Two Online Travel Agencies. - Qiang Ye 004; Bin Gu 003; Wei Chen 055; Rob Law 001 (ICIS, 2008)

The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings. - Qiang Ye 004; Rob Law 001; Bin Gu 003; Wei Chen 055 (Comput. Hum. Behav., 2011)

Forecasting tourism demand by extracting fuzzy Takagi-Sugeno rules from trained SVMs. - Xin Xu 001; Rob Law 001; Wei Chen 055; Lin Tang (CAAI Trans. Intell. Technol., 2016)