eCRM in a Manufacturing Environment. - Aberdeen Leila Borders; Wesley J. Johnston (Encyclopedia of Information Science and Technology (II), 2005)

A Conceptual Framework for the Use of Customer Knowledge in Business-to-Business Markets. - Minna Rollins; Wesley J. Johnston (ECKM, 2005)

Exploring the Role of the Project Manager in Organizational Knowledge Creation. - Ted Bibbes; Minna Rollins; Wesley J. Johnston (Int. J. Knowl. Manag., 2017)