NatCS: Eliciting Natural Customer Support Dialogues. - James Gung; Emily Moeng; Wesley Rose; Arshit Gupta; Yi Zhang; Saab Mansour (ACL (Findings), 2023)

Intent Induction from Conversations for Task-Oriented Dialogue Track at DSTC 11. - James Gung; Raphael Shu; Emily Moeng; Wesley Rose; Salvatore Romeo; Yassine Benajiba; Arshit Gupta; Saab Mansour; Yi Zhang (CoRR, 2023)