Hospital Receptionist Robot v2: Design for Enhancing Verbal Interaction with Social Skills. - Ho Seok Ahn; Wesley Yep; Jong Yoon Lim; Byeong-Kyu Ahn; Deborah L. Johanson; Eui Jun Hwang; Min Ho Lee; Elizabeth Broadbent; Bruce A. MacDonald (RO-MAN, 2019)