Emergency upscaling of video consultation during the COVID-19 pandemic: Contrasting user experience with data insights from the electronic health record in a large academic hospital. - Esther Z. Barsom; Henriette A. W. Meijer; Jaap Blom; Mark J. Schuuring; Wilhelmus Adrianus Bemelman; Marlies P. Schijven (Int. J. Medical Informatics, 2021)