Software Quality and the Capability Maturity Model. - James D. Herbsleb; David Zubrow; Dennis R. Goldenson; Will Hayes; Mark C. Paulk (Commun. ACM, 1997)

Using a Personal Software Process(SM) to Improve Performance. - Will Hayes (IEEE METRICS, 1998)

Research Synthesis in Software Engineering: A Case for Meta-Analysis. - Will Hayes (IEEE METRICS, 1999)

An Experience Report on the Personal Software Process. - Jagadish Kamatar; Will Hayes (IEEE Softw., 2000)