Disease Management System - A Successful Development and Implementation. - Karen F. Malbin; Karen Lewis; Sushil Prabu; John P. Curtin; Mary E. Dowling; William Carroll; Margaret McLaughlin; Suzanne Kelson; Kevin Conlon; Peter G. Maslak; Teddi Robinson; Fred Bangs; et al. (AMIA, 1997)

Negative Caching of DNS Resolution Failures. - Duane Wessels; William Carroll; Matthew Thomas (RFC, 2023)