The Empathy Gap: Why AI Can Forecast Behavior But Cannot Assess Trustworthiness. - Jason D'Cruz; William Kidder; Kush R. Varshney (TFSOCTAI@AAAI Fall Symposium, 2021)

Empathy and the Right to Be an Exception: What LLMs Can and Cannot Do. - William Kidder; Jason D'Cruz; Kush R. Varshney (CoRR, 2024)