Understanding information disclosure behaviour in Australian Facebook users. - William Newk-Fon Hey Tow; Peter Dell; John R. Venable (J. Inf. Technol., 2010)

Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification. - William Newk-Fon Hey Tow; John R. Venable; Peter Dell (PACIS, 2011)

How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations. - William Newk-Fon Hey Tow; John Venable 001; Peter Dell (ACIS, 2012)

Developing a Theory of Knowledge Identification Effectiveness in Knowledge Management. - William Newk-Fon Hey Tow; John R. Venable; Peter Dell (PACIS, 2015)