The Impact of CRM on Firm- andRelationship-Level Performance in Distributed Networks. - Jae Wook Kim; Jiho Choi; William Qualls; Jinsoo Park 001 (Commun. Assoc. Inf. Syst., 2004)

Interorganizational System Standards Development in Vertical Industries. - Matthew L. Nelson; Michael J. Shaw; William Qualls (Electron. Mark., 2005)

Supply chain efficiency and security: Coordination for collaborative investment in technology. - Jongkuk Lee; Udatta S. Palekar; William Qualls (Eur. J. Oper. Res., 2011)

Alliance Experience and Governance Flexibility. - Jongkuk Lee; Glenn Hoetker; William Qualls (Organ. Sci., 2015)