Attidudes of Singapore Maintentance Personnel Towards Maintenance Work. - Wui-Gee Tan; Guy G. Gable (PACIS, 1997)

Attitudes of maintenance personnel towards maintenance work: a comparative analysis. - Wui-Gee Tan; Guy G. Gable (J. Softw. Maintenance Res. Pract., 1998)

Types of software evolution and software maintenance. - Ned Chapin; Joanne E. Hale; Khaled Md. Khan; Juan F. Ramil; Wui-Gee Tan (J. Softw. Maintenance Res. Pract., 2001)

Large packaged application software maintenance: a research framework. - Guy G. Gable; Taizan Chan; Wui-Gee Tan (J. Softw. Maintenance Res. Pract., 2001)

Transforming IT Service Management - the ITIL Impact. - Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (ACIS, 2006)

Challenge of adopting multiple process improvement frameworks. - Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ECIS, 2006)

Implementing Centralised IT Service Management: Drawing Lessons from the Public Sector. - Wui-Gee Tan; Aileen Cater-Steel; Mark Toleman; Rachel Seaniger (ACIS, 2007)

Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion. - Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ACIS, 2009)

Implementing it Service Management: A Case Study Focussing on Critical Success Factors. - Wui-Gee Tan; Aileen Cater-Steel; Mark Toleman (J. Comput. Inf. Syst., 2009)

The Role of IT Service Management in Green IT. - Aileen Cater-Steel; Wui-Gee Tan (Australas. J. Inf. Syst., 2010)

IT Service Management: Towards a Contingency Theory of Performance Measurement. - Francis Gacenga; Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ICIS, 2011)

Towards A Framework And Contingency Theory For Performance Measurement: A Mixed-Method Approach. - Francis Gacenga; Aileen Cater-Steel; Wui-Gee Tan (PACIS, 2011)

A model to select processes for IT service management improvement. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (ACIS, 2012)

A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (DESRIST, 2013)

A Tool for IT Service Management Process Assessment for Process Improvement. - Anup Shrestha; Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman; Terry Rout (PROFES, 2013)

Software-Mediated Process Assessment in IT Service Management. - Aileen Cater-Steel; Wui-Gee Tan; Mark A. Toleman; Terry Rout; Anup Shrestha (SPICE, 2013)

Building a Software Tool for Transparent and Efficient Process Assessments in IT Service Management. - Anup Shrestha; Aileen Cater-Steel; Mark Toleman; Wui-Gee Tan (DESRIST, 2014)

Software-Mediated Process Assessment for IT Service Capability Management. - Anup Shrestha; Aileen Cater-Steel; Wui-Gee Tan; Mark Toleman (ECIS, 2014)