MindFlow: Revolutionizing E-commerce Customer Support with Multimodal LLM Agents. - Ming Gong; Xucheng Huang; Chenghan Yang; Xianhan Peng; Haoxin Wang; Yang Liu; Ling Jiang (CoRR, 2025)

ECom-Bench: Can LLM Agent Resolve Real-World E-commerce Customer Support Issues? - Haoxin Wang; Xianhan Peng; Xucheng Huang; Yizhe Huang; Ming Gong; Chenghan Yang; Yang Liu; Ling Jiang (CoRR, 2025)