How Chatbots' Anthropomorphism Affects User Satisfaction: The Mediating Role of Perceived Warmth and Competence. - Tianqi Zheng; Xingyu Duan; Kang Zhang; Xiangcheng Yang; Yi Jiang (WHICEB (2), 2023)

Impacts of Social Media Advertising on Purchase Intention and Customer Loyalty in E-Commerce Systems. - Xingyu Duan; Chun-Nan Chen; Mohammad Shokouhifar (ACM Trans. Asian Low Resour. Lang. Inf. Process., 2024)