Physicians' Perceptions Toward Electronic Communication with Patients. - Lisa Pizziferri; Anne F. Kittler; Lynn A. Volk; John Hobbs; Yamini S. Jagannath; Jonathan S. Wald; Blackford Middleton; David W. Bates (AMIA, 2003)

Opportunities to enhance patient and physician e-mail contact. - John Hobbs; Jonathan S. Wald; Yamini S. Jagannath; Anne F. Kittler; Lisa Pizziferri; Lynn A. Volk; Blackford Middleton; David W. Bates (Int. J. Medical Informatics, 2003)

The role of primary care non-physician clinic staff in e-mail communication with patients. - Anne F. Kittler; Jonathan S. Wald; Lynn A. Volk; Lisa Pizziferri; Yamini S. Jagannath; Cathyann Harris; Margaret Lippincott; Tony Yu; John Hobbs; David W. Bates (Int. J. Medical Informatics, 2004)