Structuring Principles for Total Quality Management in IBCN. - Zissis Lioupas; Yannis I. Manolessos; Michael E. Theologou (IS&N, 1994)

Dynamic application scaling as a means for QoS management. - Yannis I. Manolessos; Michael E. Theologou (Comput. Commun., 1997)

QoS Management by Means of Application Control. - Panagiotis Demestichas; Vasiliki Demesticha; Yannis I. Manolessos; George D. Stamoulis; Michael E. Theologou (J. Netw. Syst. Manag., 1999)

A TQM-based Approach to QoS Management. - Yannis I. Manolessos; George N. Prezerakos; Apostolos Meliones; Michael E. Theologou (J. Netw. Syst. Manag., 2000)