Customer satisfaction measurement in the private bank sector. - G. Mihelis; Evangelos Grigoroudis; Yannis Siskos; Yannis Politis; Y. Malandrakis (Eur. J. Oper. Res., 2001)

Multicriteria methodology for the evaluation of higher education systems: the case of an engineering department. - Yannis Siskos; Yannis Politis; G. Kazantzi (Oper. Res., 2001)

Multicriteria methodology for the evaluation of a Greek engineering department. - Yannis Politis; Yannis Siskos (Eur. J. Oper. Res., 2004)

The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach. - Evangelos Grigoroudis; Charalambos Litos; Vassilis Moustakis; Yannis Politis; Loukas Tsironis (Eur. J. Oper. Res., 2008)