Aspect-Level Sentiment Analysis of Online Product Reviews Based on Multi-features. - Binhui Wang; Ruiqi Wang; Shujun Liu; Yanyu Chai; Shusong Xing (JIST (2), 2019)

How Pinduoduo's E-Commerce Experience Shapes Customer Satisfaction and Loyalty: Leveraging Social Networks. - Yingxuan Zhang; Yanyu Chai (J. Electron. Commer. Organ., 2025)