A review on stochastic models and analysis of warehouse operations. - Yeming (Yale) Gong; René M. B. M. de Koster (Logist. Res., 2011)

Designing Public Storage Warehouses with High Demand for Revenue Maximization. - Yeming (Yale) Gong (MIM, 2013)

Inventory Replenishment Models with Advance Demand Information for Agricultural Online Retailers. - Haoxuan Xu; Yeming (Yale) Gong; Chengbin Chu; Jinlong Zhang (OR, 2013)

What Drives Online-to-Offline Commerce: From a Perspective of Consumer. - Yongqing Yang; Yeming Gong; Benhai Yu; Jinlong Zhang; Tingting He (WHICEB, 2016)

Increasing the revenue of self-storage warehouses by optimizing order scheduling. - Xiandong Zhang; Yeming (Yale) Gong; Shuyu Zhou; René de Koster; Steef L. van de Velde (Eur. J. Oper. Res., 2016)

Modeling parallel movement of lifts and vehicles in tier-captive vehicle-based warehousing systems. - Bipan Zou; Xianhao Xu; Yeming (Yale) Gong; René de Koster (Eur. J. Oper. Res., 2016)

Dynamic lot-sizing models with pricing for new products. - Xiang Wu 003; Yeming (Yale) Gong; Haoxuan Xu; Chengbin Chu; Jinlong Zhang (Eur. J. Oper. Res., 2017)

Designing public storage warehouses with high demand for revenue maximisation. - Zhe Yuan; Haoxuan Xu; Yeming (Yale) Gong; Chengbin Chu; Jinlong Zhang (Int. J. Prod. Res., 2017)

Assignment rules in robotic mobile fulfilment systems for online retailers. - Bipan Zou; Yeming (Yale) Gong; Xianhao Xu; Zhe Yuan (Int. J. Prod. Res., 2017)

Bot-In-Time Delivery for Robotic Mobile Fulfillment Systems. - Zhe Yuan; Yeming (Yale) Gong (IEEE Trans. Engineering Management, 2017)

Evaluating battery charging and swapping strategies in a robotic mobile fulfillment system. - Bipan Zou; Xianhao Xu; Yeming (Yale) Gong; René M. B. M. de Koster (Eur. J. Oper. Res., 2018)

Cross-border online shopping intention of Chinese consumers based on different cultural orientations. - Xiaosong Wu; Shan Liu 004; Na Wang; Yeming Gong (Int. J. Internet Enterp. Manag., 2018)

Travel-time model of dual-command cycles in a 3D compact AS/RS with lower mid-point I/O dwell point policy. - Xianhao Xu; Yeming (Yale) Gong; Xiangxiang Fan; Guwen Shen; Bipan Zou (Int. J. Prod. Res., 2018)

Emergency relief routing models for injured victims considering equity and priority. - Li Zhu; Yeming Gong; Yishui Xu; Jun Gu (Ann. Oper. Res., 2019)

Supply chain choice with financial constraints on the internet: Drop shipping vs. traditional channel. - Kuan Zeng; Yeming (Yale) Gong; Xianhao Xu (Comput. Ind. Eng., 2019)

Strategic information sharing under revenue-sharing contract: Explicit vs. tacit collusion in retailers. - Daozhi Zhao; Mingyang Chen; Yeming Gong (Comput. Ind. Eng., 2019)

An integrated data analysis of configurations of supply chain integration. - Jiawen Liu; Jinlong Zhang; Yeming Gong (Clust. Comput., 2019)

When to increase firms' sustainable operations for efficiency? A data envelopment analysis in the retailing industry. - Yeming Gong; Jiawen Liu; Joe Zhu (Eur. J. Oper. Res., 2019)

Quality efforts in medical supply chains considering patient benefits. - Peng Ma; Yeming Gong; Mingzhou Jin (Eur. J. Oper. Res., 2019)

Optimal design and planning for compact automated parking systems. - Guangmei Wu; Xianhao Xu; Yeming (Yale) Gong; René de Koster; Bipan Zou (Eur. J. Oper. Res., 2019)

Adoption and risk management of bimodal IT outsourcing service: review and directions for future research. - Hongyi Mao; Yeming Gong; Shan Liu 004; Yajun Zhang; Kunyu Li (Int. J. Internet Enterp. Manag., 2019)

Why do users resist service organization's brand mobile apps? The force of barriers versus cross-channel synergy. - Qian Chen 030; Yaobin Lu; Yeming (Yale) Gong; Qing Tang (Int. J. Inf. Manag., 2019)

The joint effects of IT resources and CEO support in IT assimilation. - Peiran Gao; Yeming Gong; Jinlong Zhang; Hongyi Mao; Shan Liu 004 (Ind. Manag. Data Syst., 2019)

Understanding the effects of physical experience and information integration on consumer use of online to offline commerce. - Yongqing Yang; Yeming Gong; Lesley Pek Wee Land; Thomas Chesney (Int. J. Inf. Manag., 2020)

What is the role of value-added service in a remanufacturing closed-loop supply chain? - Xianpei Hong; Lan Wang; Yeming Gong; Wanying (amanda) Chen (Int. J. Prod. Res., 2020)

Travel time models for a three-dimensional compact AS/RS considering different I/O point policies. - Xianhao Xu; Xiaozhen Zhao; Bipan Zou; Yeming (Yale) Gong; Hongwei Wang 002 (Int. J. Prod. Res., 2020)

Effects of technical IT capabilities on organizational agility. - Peiran Gao; Jinlong Zhang; Yeming Gong; Haitao Li (Ind. Manag. Data Syst., 2020)

Internal mechanism of brand app recommendation from the integrated cross-channel perspective. - Qian Chen 030; Yaobin Lu; Yeming Gong (Inf. Technol. People, 2020)

A Literature Review on Smart Technologies and Logistics. - Xingwei Lu; Xianhao Xu; Yeming Gong (APMS (4), 2021)

Quantity-Flexibility Contract Models for the Supply Chain with Green-Sensitive Demand in the Automotive Manufacturing Industry. - Zhe Yuan; Yeming Gong; Mingyang Chen (APMS (3), 2021)

Multi-fidelity Simulation-Based Optimisation for Large-Scale Production Release Planning in Wafer Fabs. - Zhengmin Zhang; Zailin Guan; Yeming Gong; Qian Shen (APMS (5), 2021)

Dual humanness and trust in conversational AI: A person-centered approach. - Peng Hu; Yaobin Lu; Yeming (Yale) Gong (Comput. Hum. Behav., 2021)

Dilemma of quality information disclosure in technology licensing. - Xianpei Hong; Menghuan Zhou; Yeming Gong (Eur. J. Oper. Res., 2021)

Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants. - Qian Hu; Yaobin Lu; Zhao Pan 002; Yeming Gong; Zhiling Yang (Int. J. Inf. Manag., 2021)

Performance evaluation of compact automated parking systems with mobile application and customer service priority. - Qi Chen; Zhengguo Wang; Yeming Gong; René M. B. M. de Koster; Wanying Chen (Int. J. Prod. Res., 2021)

Robotic mobile fulfilment systems considering customer classes. - Yeming Gong; Mingzhou Jin; Zhe Yuan (Int. J. Prod. Res., 2021)

Information technology competency and organizational agility: roles of absorptive capacity and information intensity. - Hongyi Mao; Shan Liu 004; Jinlong Zhang; Yajun Zhang; Yeming Gong (Inf. Technol. People, 2021)

Mobile Interactivity and Perceived Waiting Time: The Role of Cognitive Absorption and Perceived Procedural Justice. - Changqin Yin; Huimin Ma 005; Qian Chen 030; Yeming Gong; Xiaobing Shu (J. Glob. Inf. Manag., 2021)

Exploring the Intellectual Structure and International Cooperation in Information Management: A Biblio metric Overview Using 2-Tuple Linguistic Model. - Huaige Zhang; Xianpei Hong; Qing Li; Yeming Gong; Shan Liu 004 (J. Glob. Inf. Manag., 2021)

Joint inventory and rationing decisions in reward-based crowdfunding. - Kuan Zeng; Xianhao Xu; Yeming Gong; Alexander Groh (J. Oper. Res. Soc., 2021)

Robotic Sorting Systems: Performance Estimation and Operating Policies Analysis. - Bipan Zou; René de Koster; Yeming Gong; Xianhao Xu; Guwen Shen (Transp. Sci., 2021)

Demand information acquisition and disclosure in a non-instantaneous deteriorating items supply chain. - Yimeng He; Yeming Gong; Xianpei Hong (Comput. Ind. Eng., 2022)

Robust decisions for regulated sustainable manufacturing with partial demand information: Mandatory emission capacity versus emission tax. - Qingguo Bai; Jianteng Xu; Yeming Gong; Satyaveer Singh Chauhan (Eur. J. Oper. Res., 2022)

Fuzzy closed-loop supply chain models with quality and marketing effort-dependent demand. - Huaige Zhang; Zongjun Wang; Xianpei Hong; Yeming (Yale) Gong; Qin Zhong (Expert Syst. Appl., 2022)

Higher Price: A Benefit of Online Value Co-Creation Activities in Sponsored Communities. - Aihui Chen; Yaobin Lu; Yeming Gong (Inf. Manag., 2022)

Performance estimation of a passing-crane automated storage and retrieval system. - Wanying (amanda) Chen; Yeming Gong; René M. B. M. de Koster (Int. J. Prod. Res., 2022)

Towards a multi-party interaction framework: state-of-the-art review in sustainable operations management. - Zhaofu Hong; Hongyan Zhang; Yeming Gong; Yugang Yu (Int. J. Prod. Res., 2022)

Analysis of pickup/deposit stations and dwell point locations in bi-directional flow-rack AS/RSs. - Tian Liu; Yeming Gong; Bipan Zou (Int. J. Prod. Res., 2022)

Data-driven cloud simulation architecture for automated flexible production lines: application in real smart factories. - Dan Luo; Zailin Guan; Cong He; Yeming Gong; Lei Yue (Int. J. Prod. Res., 2022)

Improved multi-fidelity simulation-based optimisation: application in a digital twin shop floor. - Zhengmin Zhang; Zailin Guan; Yeming Gong; Dan Luo; Lei Yue (Int. J. Prod. Res., 2022)

Big Data Analytics Capability and Business Alignment for Organizational Agility: A Fit Perspective. - Chaohong Xie; Xianhao Xu; Yeming Gong; Jie Xiong (J. Glob. Inf. Manag., 2022)

Information technology and performance: Integrating data envelopment analysis and configurational approach. - Jiawen Liu; Yeming Gong; Joe Zhu; Ryad Titah (J. Oper. Res. Soc., 2022)

Analysis and Design of Rack-Climbing Robotic Storage and Retrieval Systems. - Wanying Chen; René M. B. M. de Koster; Yeming Gong (Transp. Sci., 2022)

Optimizing a multi-echelon location-inventory problem with joint replenishment: A Lipschitz ϵ-optimal approach using Lagrangian relaxation. - Lin Wang 001; Sirui Wang; Yeming Gong; Lu Peng 003 (Comput. Oper. Res., 2023)

Optimal models for sustainable supply chain finance: evidence from electric vehicle industry. - Peng Ma; Yue Meng; Yeming Gong; Mingdu Li (Int. J. Prod. Res., 2023)

Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty. - Qian Chen 030; Yaobin Lu; Yeming Gong; Jie Xiong (Internet Res., 2023)

Understanding the relationship between IT capabilities and operational agility: a multi-method approach. - Hongyi Mao; Yeming Gong; Ryad Titah (J. Enterp. Inf. Manag., 2023)

The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing. - Chaohong Xie; Yeming Gong; Xianhao Xu; Chung-Yean Chiang; Qian Chen 030 (J. Enterp. Inf. Manag., 2023)

Seeding Strategy Based on Weighted Gravity Centrality in Multiplex Networks. - Chengzhang Ni; Jun Yang 055; Zezhao Pang; Yeming Gong (IEEE Trans. Netw. Sci. Eng., 2023)

Public versus private information: The impact of quality information sharing on competition under different channel structures. - Xianpei Hong; Yeming Gong; Yacine Rekik; Qing Li (Comput. Ind. Eng., 2023)

Gain measurement and payoff allocation for the internal resource sharing based on DEA approach. - Yao Wen; Junhua Hu; Qingxian An; Yeming Gong (J. Oper. Res. Soc., 2023)

Operations research on the sharing economy: A bibliometric analysis and literature review. - Liuxin Zou; Jiang Wu; Yeming Gong; Mingyang Chen; Mengchen Xia (Electron. Commer. Res. Appl., 2023)

How mindfulness decreases cyberloafing at work: a dual-system theory perspective. - Qian Chen 030; Yeming Gong; Yaobin Lu; Patrick Y. K. Chau (Eur. J. Inf. Syst., 2023)

Robo-advisors and investment intention: A perspective of value-based adoption. - Xianpei Hong; Liwei Pan; Yeming Gong; Qian Chen 030 (Inf. Manag., 2023)

Quality information disclosure and advertising strategy in a supply chain. - Xianpei Hong; Meiling Zhou; Yeming (Yale) Gong; Wanying Chen (Int. J. Prod. Res., 2023)

Structural rearrangement of the network system from an efficiency perspective: A silver lining of profit improvement. - Yao Wen; Qingxian An; Yeming Gong; Pengkun Wu (Eur. J. Oper. Res., 2024)

Special issue on service-oriented manufacturing supply chain management in Industry 4.0. - Zhong-Zhong Jiang; Hubert Pun; Yeming Gong; Xiaolong Guo (Int. J. Prod. Res., 2024)

Operational policies and performance analysis for overhead robotic compact warehousing systems with bin reshuffling. - Rong Wang; Peng Yang 018; Yeming Gong; Cheng Chen (Int. J. Prod. Res., 2024)

Delivery network design of a locker-drone delivery system. - Bipan Zou; Siqing Wu; Yeming Gong; Zhe Yuan; Yuqian Shi (Int. J. Prod. Res., 2024)

Conceptualization and Measurement of Voice Interaction Usability: The Development of Cooperative Principle Theory for Smart Product Use. - Qian Chen 030; Yeming Gong; Mark Keil 001; Shan Liu 004; Yaobin Lu (MIS Q., 2024)

Behavior-Based Pricing in On-Demand Service Platforms With Network Effects. - Mingyang Chen; Yeming Gong (IEEE Trans. Engineering Management, 2024)

Technology Licensing Under Competition: Absorptive Capacity vs. Innovation Capability. - Xianpei Hong; Menghuan Zhou; Yeming Gong (IEEE Trans. Engineering Management, 2024)

Bilateral Models of Cross-Licensing for Smart Products. - Dan Zhao; Menghuan Zhou; Yeming Gong; Huaige Zhang; Xianpei Hong (IEEE Trans. Engineering Management, 2024)

Performance Analysis of Multi-Tote Storage and Retrieval Autonomous Mobile Robot Systems. - Zhizhen Qin; Peng Yang 018; Yeming Gong; René B. M. de Koster (Transp. Sci., 2024)

Does battery management matter? Performance evaluation and operating policies in a self-climbing robotic warehouse. - Wanying Chen; Yeming Gong; Qi Chen; Hongwei Wang 002 (Eur. J. Oper. Res., 2024)

User Experience of Digital Voice Assistant: Conceptualization and Measurement. - Qian Chen 030; Yeming Gong; Yaobin Lu (ACM Trans. Comput. Hum. Interact., 2024)

Anticipatory shipping versus emergency shipment: data-driven optimal inventory models for online retailers. - Xinxin Ren; Yeming Gong; Yacine Rekik; Xianhao Xu (Int. J. Prod. Res., 2024)

Sustaining and sharing: Optimal decisions in product-sharing platforms with green services. - Mingyang Chen; Yeming Gong (J. Oper. Res. Soc., 2024)

A data-driven spatially-specific vaccine allocation framework for COVID-19. - Zhaofu Hong; Yingjie Li; Yeming Gong; Wanying Chen (Ann. Oper. Res., 2024)

Data-driven optimization models for inventory and financing decisions in online retailing platforms. - Bingnan Yang; Xianhao Xu; Yeming Gong; Yacine Rekik (Ann. Oper. Res., 2024)

Enhancing Healthcare with Artificial Intelligence: A Configurational Integration of Complementary Technologies and Stakeholder Needs. - Digvijay S. Bizalwan; Rahul Kumar 005; Ajay Kumar; Yeming (Yale) Gong (Commun. Assoc. Inf. Syst., 2025)

Green robotic warehouses: analysis of carbon emissions in a rack-climbing robotic warehouse. - Wanying Chen; Yeming Gong; Xiangpei Hu; Zhengming Zhang (Int. J. Prod. Res., 2025)

The golden zone of AI's emotional expression in frontline chatbot service failures. - Qian Chen 030; Yeming Gong; Yaobin Lu; Xin (Robert) Luo (Internet Res., 2025)

Would an AI chatbot persuade you: an empirical answer from the elaboration likelihood model. - Qian Chen 030; Changqin Yin; Yeming Gong (Inf. Technol. People, 2025)

Forwarding in Social Media: Forecasting Popularity of Public Opinion With Deep Learning. - Yongqing Yang; Chenghao Fan; Yeming Gong; William Yeoh 002; Yuan Li 057 (IEEE Trans. Comput. Soc. Syst., 2025)