Investigating the Effectiveness of Helpful Reviews and Reviewers in Hotel Industry. - Yen Tzu Chao; Ping Yu Hsu 001; Ming-Shien Cheng; Hong Tsuen Lei; Shih-Hsiang Huang; Yen-Huei Ko; Grandys Frieska Prassida; Chen Wan Huang (ICSI (2), 2018)