How Should "AI Speakers" Touch Consumer Hearts?: Text Mining of Mass Media about AI Speakers. - Hyewon Lim; Hyesun Hwang; Kee Ok Kim; Yeon Ji Yang (Interacción, 2019)

Latent Profile Analysis of Generation Z and Millennials by Their Smartphone Usage Pattern. - Yeon Ji Yang; Hyesun Hwang; Muzi Xiang; Kee Ok Kim (HCI (40), 2020)

Consumer Experience of a Disruptive Technology: An O2O Food Delivery App Case. - Jaehye Suk; Yeon Ji Yang; Yunjik Jeong; Muzi Xiang; Kee Ok Kim (IHSI, 2020)

A Consumer-Centric Approach to Understand User's Digital Experiences. - Yeon Ji Yang; Jaehye Suk; Kee Ok Kim; Hyesun Hwang; Hyewon Lim; Muzi Xiang (IHSI, 2020)