Application Research of Intention Recognition and Semantic Slot Filling Combined Model in Electric Power Customer Service. - Yaguang Wu; Xusheng Liu; Xuedong He; Qianjun Wu; Yeteng An (ICITEE, 2020)

Research on Key Technologies of Public Opinion Analysis of Power Operation and Maintenance Based on Deep Learning. - Xusheng Liu; Ziqian Li; Jingxian Lv; Yeteng An; Shuo Zhang; Wei Han (ICAIIS, 2021)

Research on Key Technologies of Customer Service Oriented Knowledge Q&A Robot. - Lintan Sun; Wei Han; Yeteng An; Zhimin Li; Rui Yang; Zixing Yang (ICAIIS, 2021)

Research and Application of Intelligent Order Making System for Electric Power Customer Service. - Hu Zhang; Yeteng An; Ziqian Li; Zhenying Tang; Can Song; Yifan Liu (ICAIIS, 2021)