Customer equilibrium and optimal strategies in an M/M/1 queue with dynamic service control. - Yiannis Dimitrakopoulos; Apostolos N. Burnetas (Eur. J. Oper. Res., 2016)

Strategic customer behavior in a queueing system with alternating information structure. - Yiannis Dimitrakopoulos; Antonis Economou; Stefanos Leonardos (Eur. J. Oper. Res., 2021)

Equilibrium Behavior in Tandem Markovian Queues with Heterogeneous Delay-Sensitive Customers. - Yiannis Dimitrakopoulos (Oper. Res. Forum, 2023)