A simulation model for outpatient appointment scheduling with patient unpunctuality. - Li Luo 001; Ying Zhou 010; Bernard T. Han; Yingkang Shi; Qiyun Song; Xiaoli He; Zhaoxia Guo (Int. J. Simul. Process. Model., 2016)

The Impact of Two Scheduling Windows on Outpatient Management for a Clinic Charging Optional Appointment Fees With Patient No-Shows. - Ying Zhou 010; Li Luo 001; Bernard T. Han; Xiaoli He; Zhi Wan; Lu Gan (IEEE Trans Autom. Sci. Eng., 2025)