Research on the Customer Consumption Classification Model Based on RS-NN. - Yinghong Wan; Xiaopeng Cao; Ying Yue; Wanping Hu (ICAIC (1), 2011)

Effect of online personalization services on complementary firms. - Hongjun Lv; Yinghong Wan; Feng Wu (Electron. Commer. Res. Appl., 2017)

The competition between cloud computing providers. - Yijiang Liu; Shengli Li 004; Yinghong Wan (PACIS, 2019)

Identifying individual expectations in service recovery through natural language processing and machine learning. - Yijiang Liu; Yinghong Wan; Xiao Su (Expert Syst. Appl., 2019)

Contracting for online personalisation services: An economic analysis. - Hongjun Lv; Yinghong Wan (J. Oper. Res. Soc., 2019)