Fault diagnosis for a turbine engine. - Yixin Diao; Kevin M. Passino (ACC, 2000)

Intelligent fault tolerant control using adaptive schemes and multiple models. - Yixin Diao; Kevin M. Passino (ACC, 2001)

Adaptive control for a class of nonlinear time-varying systems. - Yixin Diao; Kevin M. Passino (ACC, 2001)

Stochastic Modeling of Lotus Notes with a Queueing Model. - Yixin Diao (Int. CMG Conference, 2001)

A Business-Oriented Approach to the Design of Feedback Loops for Performance Management. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh (DSOM, 2001)

Stable fault-tolerant adaptive fuzzy/neural control for a turbine engine. - Yixin Diao; Kevin M. Passino (IEEE Trans. Control. Syst. Technol., 2001)

MIMO control of an Apache web server: modeling and controller design. - Neha Gandhi; Dawn M. Tilbury; Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh (ACC, 2002)

A first-principles approach to constructing transfer functions for admission control in computing systems. - Joseph L. Hellerstein; Yixin Diao; Sujay S. Parekh (CDC, 2002)

Optimizing Quality of Service Using Fuzzy Control. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh (DSOM, 2002)

Using MIMO feedback control to enforce policies for interrelated metrics with application to the Apache Web server. - Yixin Diao; Neha Gandhi; Joseph L. Hellerstein; Sujay S. Parekh; Dawn M. Tilbury (NOMS, 2002)

ABLE: A toolkit for building multiagent autonomic systems. - Joseph P. Bigus; Don A. Schlosnagle; Jeff R. Pilgrim; W. Nathaniel Mills III; Yixin Diao (IBM Syst. J., 2002)

Using fuzzy control to maximize profits in service level management. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh (IBM Syst. J., 2002)

Adaptive neural/fuzzy control for interpolated nonlinear systems. - Yixin Diao; Kevin M. Passino (IEEE Trans. Fuzzy Syst., 2002)

Enforcing Quality of Service Using Decentralized Runtime Feedback Control. - Yixin Diao; Bruno Ciciani; Catherine H. Crawford (Int. CMG Conference, 2003)

Generic Online Optimization of Multiple Configuration Parameters with Application to a Database Server. - Yixin Diao; Frank Eskesen; Steve Froehlich; Joseph L. Hellerstein; Lisa Spainhower; Maheswaran Surendra (DSOM, 2003)

Dynamic Surge Protection: An Approach to Handling Unexpected Workload Surges with Resource Actions that Have Lead Times. - Ed Lassettre; David W. Coleman; Yixin Diao; Steve Froehlich; Joseph L. Hellerstein; Lawrence S. Hsiung; Todd W. Mummert; Mukund Raghavachari; Geoffrey Parker; Lance Russell; Maheswaran Surendra; Veronica Tseng; et al. (DSOM, 2003)

Generic On-Line Discovery of Quantitative Models for Service Level Management. - Yixin Diao; Frank Eskesen; Steve Froehlich; Joseph L. Hellerstein; Alexander Keller 002; Lisa Spainhower; Maheswaran Surendra (Integrated Network Management, 2003)

Online Response Time Optimization of Apache Web Server. - Xue Liu 001; Lui Sha; Yixin Diao; Steve Froehlich; Joseph L. Hellerstein; Sujay S. Parekh (IWQoS, 2003)

Managing Web server performance with AutoTune agents. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh; Joseph P. Bigus (IBM Syst. J., 2003)

Feedback Control of Computing Systems - Joseph L. Hellerstein; Yixin Diao; Sujay S. Parekh; Dawn M. Tilbury (Wiley, 2004)

Using MIMO linear control for load balancing in computing systems. - Yixin Diao; Joseph L. Hellerstein; Adam J. Storm; Maheswaran Surendra; Sam Lightstone; Sujay S. Parekh; Christian Garcia-Arellano (ACC, 2004)

Throttling utilities in the IBM DB2 universal database server. - Sujay S. Parekh; Kevin Rose; Yixin Diao; Victor Chang 002; Joseph L. Hellerstein; Sam Lightstone; Matthew Huras (ACC, 2004)

Incorporating Cost of Control into the Design of a Load Balancing Controller. - Yixin Diao; Joseph L. Hellerstein; Adam J. Storm; Maheswaran Surendra; Sam Lightstone; Sujay S. Parekh; Christian Garcia-Arellano (IEEE Real-Time and Embedded Technology and Applications Symposium, 2004)

Service level management: A dynamic discovery and optimization approach. - Yixin Diao; Frank Eskesen; Steve Froehlich; Joseph L. Hellerstein; Alexander Keller 002; Lisa Spainhower; Maheswaran Surendra (IEEE Trans. Netw. Serv. Manag., 2004)

Generic On-Line Discovery of Quantitative Models. - Alexander Keller 002; Yixin Diao; Frank Eskesen; Steve Froehlich; Joseph L. Hellerstein; Maheswaran Surendra; Lisa Spainhower (IEEE Trans. Netw. Serv. Manag., 2004)

Comparative studies of load balancing with control and optimization techniques. - Yixin Diao; Chai Wah Wu; Joseph L. Hellerstein; Adam J. Storm; Maheswaran Surendra; Sam Lightstone; Sujay S. Parekh; Christian Garcia-Arellano; Matthew Carroll; Lee Chu; Jerome Colaco (ACC, 2005)

Self-Managing Systems: A Control Theory Foundation. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh; Rean Griffith; Gail E. Kaiser; Dan B. Phung (ECBS, 2005)

Control of fair queueing: modeling, implementation, and experiences. - Ronghua Zhang; Yixin Diao; Shashi Parekh; Tarek F. Abdelzaher (Integrated Network Management, 2005)

A control theory foundation for self-managing computing systems. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh; Rean Griffith; Gail E. Kaiser; Dan B. Phung (IEEE J. Sel. Areas Commun., 2005)

Quantifying the Complexity of IT Service Management Processes. - Yixin Diao; Alexander Keller 002 (DSOM, 2006)

Controlling Quality of Service in Multi-Tier Web Applications. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh; Hidayatullah Shaikh; Maheswaran Surendra (ICDCS, 2006)

Dynamic Adaptation of Temporal Event Correlation for QoS Management in Distributed Systems. - Rean Griffith; Joseph L. Hellerstein; Gail E. Kaiser; Yixin Diao (IWQoS, 2006)

Modeling Differentiated Services of Multi-Tier Web Applications. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh; Hidayatullah Shaikh; Maheswaran Surendra; Asser N. Tantawi (MASCOTS, 2006)

Adaptive Self-tuning Memory in DB2. - Adam J. Storm; Christian Garcia-Arellano; Sam Lightstone; Yixin Diao; Maheswaran Surendra (VLDB, 2006)

Control of large scale computing systems. - Yixin Diao; Joseph L. Hellerstein; Sujay S. Parekh (SIGBED Rev., 2006)

IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. - Naga Ayachitula; Melissa J. Buco; Yixin Diao; Maheswaran Surendra; Raju Pavuluri; Larisa Shwartz; Christopher Ward (IEEE SCC, 2007)

Using Control Theory to Improve Productivity of Service Systems. - Yixin Diao (IEEE SCC, 2007)

Engineering Performance Using Control Theory. - Joseph L. Hellerstein; Yixin Diao (Int. CMG Conference, 2007)

IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. - Naga Ayachitula; Melissa J. Buco; Yixin Diao; Bradford Fisher; David Loewenstern; Christopher Ward (DSOM, 2007)

Control Theory: a Foundational Technique for Self Managing Databases. - Sam Lightstone; Maheswaran Surendra; Yixin Diao; Sujay S. Parekh; Joseph L. Hellerstein; Kevin Rose; Adam J. Storm; Christian Garcia-Arellano (ICDE Workshops, 2007)

Predicting Labor Cost through IT Management Complexity Metrics. - Yixin Diao; Alexander Keller 002; Sujay S. Parekh; Vladislav V. Marinov (Integrated Network Management, 2007)

Adaptive Tuning of Buffer Pool Size in Database Server Based on Iterative Algorithm. - Junya Shimizu; Yixin Diao; Maheswaran Surendra (IEICE Trans. Inf. Syst., 2007)

Optimizing Change Request Scheduling in IT Service Management. - Leila Zia; Yixin Diao; Daniela Rosu 001; Christopher Ward; Kamal Bhattacharya (IEEE SCC (1), 2008)

Estimating business value of IT services through process complexity analysis. - Yixin Diao; Kamal Bhattacharya (NOMS, 2008)

Using mixed integer programming to schedule it change requests. - Leila Zia; Yixin Diao; Christopher Ward; Kamal Bhattacharya (NOMS, 2008)

Rule-Based Problem Classification in IT Service Management. - Yixin Diao; Hani Jamjoom; David Loewenstern (IEEE CLOUD, 2009)

Workload Management in Dynamic IT Service Delivery Organizations. - Yixin Diao; Aliza Heching (DSOM, 2009)

An adaptive feedback controller for SIP server memory overload protection. - Yixin Diao; Xiaolei Hu; Asser N. Tantawi; Haishan Wu (ICAC, 2009)

Multi-tenant solution for IT service management: A quantitative study of benefits. - Larisa Shwartz; Yixin Diao; Genady Grabarnik (Integrated Network Management, 2009)

Dispatch tooling for global service delivery. - David Loewenstern; Melissa J. Buco; Yixin Diao; Heiko Ludwig; Christopher Ward (CNSM, 2010)

Elements of system design optimization in service quality management. - Nikos Anerousis; Yixin Diao; Aliza Heching (NOMS, 2010)

Staffing optimization in complex service delivery systems. - Yixin Diao; Aliza Heching (CNSM, 2011)

The cost of service quality in IT Outsourcing. - Nikos Anerousis; Yixin Diao; Aliza Heching (Integrated Network Management, 2011)

Modeling a complex global service delivery system. - Yixin Diao; Aliza Heching; David M. Northcutt; George Stark (WSC, 2011)

Adaptive memory load management in cloud data centers. - Haishan Wu; Asser N. Tantawi; Yixin Diao; Wenjie Wang (IBM J. Res. Dev., 2011)

A Report on CNSM 2010. - Yixin Diao; Hanan Lutfiyya; Noura Limam; Raouf Boutaba (J. Netw. Syst. Manag., 2011)

Analysis of operational data to improve performance in service delivery systems. - Yixin Diao; Aliza Heching (CNSM, 2012)

A dynamic request dispatching system for IT service management. - David Loewenstern; Yixin Diao (CNSM, 2012)

Closed loop performance management for service delivery systems. - Yixin Diao; Aliza Heching (NOMS, 2012)

SLA impact modeling for service engagement. - Yixin Diao; Linh Lam; Larisa Shwartz; David M. Northcutt (CNSM, 2013)

Optimizing organizational design in complex service delivery systems. - Yixin Diao; Gargi Dasgupta (CNSM, 2014)

A framework for predicting service delivery efforts using IT infrastructure-to-incident correlation. - Joel W. Branch; Yixin Diao; Larisa Shwartz (NOMS, 2014)

Predicting service delivery cost for non-standard service level agreements. - Yixin Diao; Linh Lam; Larisa Shwartz; David M. Northcutt (NOMS, 2014)

Modeling the Impact of Service Level Agreements During Service Engagement. - Yixin Diao; Linh Lam; Larisa Shwartz; David M. Northcutt (IEEE Trans. Netw. Serv. Manag., 2014)

Modeling service variability in complex service delivery operations. - Yixin Diao; Larisa Shwartz (CNSM, 2015)

Service-Delivery Modeling and Optimization. - Yixin Diao; Aliza R. Heching; David M. Northcutt; Rodney Wallace (Interfaces, 2015)

Building Autonomic Systems for IT Service Management. - Yixin Diao (ICAC, 2016)

Optimizing ATM cash flow network management. - Yixin Diao; Ronnie Sarkar; Ea-Ee Jan (NOMS, 2016)

Service analytics for IT service management. - Yixin Diao; Ea-Ee Jan; Ying Li; Daniela Rosu 001; Anca Sailer (IBM J. Res. Dev., 2016)

Guest Editors' Introduction: Special Issue on Big Data Analytics for Management. - Giuliano Casale; Yixin Diao; Hanan Lutfiyya; Philippe Owezarski; Danny Raz (IEEE Trans. Netw. Serv. Manag., 2016)

Big data analytics for network and service management. - Yixin Diao; Nur Zincir-Heywood (Int. J. Netw. Manag., 2017)

Building Automated Data Driven Systems for IT Service Management. - Yixin Diao; Larisa Shwartz (J. Netw. Syst. Manag., 2017)

Improving response accuracy for classification- based conversational IT services. - Yixin Diao; Daniela Rosu 001 (NOMS, 2018)

Building a cognitive platform for the managed IT services lifecycle. - Kristof Kloeckner; Constantin Adam; Nikos Anerousis; Naga Ayachitula; Muhammed Fatih Bulut; Gargi Dasgupta; Yu Deng 004; Yixin Diao; Nicholas C. Fuller; Sandeep Gopisetty; Milton Hernandez; Jinho Hwang; et al. (IBM J. Res. Dev., 2018)

Guest Editorial: Special Section on Advances in Big Data Analytics for Management. - Giuliano Casale; Yixin Diao; Marco Mellia; Rajiv Ranjan 001; Nur Zincir-Heywood (IEEE Trans. Netw. Serv. Manag., 2018)