Customer Readiness, Market Orientation and Transaction frequency in Mobile Banking Service Recovery. - Hsin Hsin Chang; Chen Su Fu; Shu Hui Chen; Wei Zong Chiu; Yu-Yu Lu (PACIS, 2016)

An elaboration likelihood model of consumer respond action to facebook second-hand marketplace: Impulsiveness as a moderator. - Hsin Hsin Chang; Yu-Yu Lu; Shao Cian Lin (Inf. Manag., 2020)

Governance Mechanisms and Information System Outsourcing Features on Goal Performance. - Hsin Hsin Chang; You-Hung Lin; Yu-Yu Lu; Yi-Wen Chen; Ya-Rong Liang (PACIS, 2022)

The Yale model of green message sharing and environmental consciousness on social media platforms. - Hsin Hsin Chang; Yu-Yu Lu; Pei Ru Li (Online Inf. Rev., 2023)

A Mixed-methods Study of Governance Mechanisms and Outsourcing Information System Services on Goal Performance. - Hsin Hsin Chang; You-Hung Lin; Yu-Yu Lu; Yi-Wen Chen (Pac. Asia J. Assoc. Inf. Syst., 2023)