Expert systems in banking: British scene-a preliminary report. - Yuan Pu Shao; Charles Oppenheim (ECIS, 1994)

Knowledge-Based Systems in Retail Banking: A Survey of Current Practice. - Yuan Pu Shao; Alan Wilson 002; Charles Oppenheim (Intell. Syst. Account. Finance Manag., 1997)

Expert systems diffusion in British banking: Diffusion models and media factor. - Yuan Pu Shao (Inf. Manag., 1999)

Virtual Organizations: The Key Dimensions. - Yuan Pu Shao; Matthew K. O. Lee; Shao Yi Liao (AIWoRC, 2000)