Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement. - Yue Hu 018; Carri W. Chan; Jing Dong 007 (Manag. Sci., 2022)

Prediction-Driven Surge Planning with Application to Emergency Department Nurse Staffing. - Yue Hu 018; Carri W. Chan; Jing Dong 007 (Manag. Sci., 2025)