Can perceived risks affect the relationship of switching costs and customer loyalty in e-commerce? - Yung-Shen Yen (Internet Res., 2010)

Exploring customer perceived value in mobile phone services. - Yung-Shen Yen (Int. J. Mob. Commun., 2012)

Managing perceived risk for customer retention in e-commerce: The role of switching costs. - Yung-Shen Yen (Inf. Comput. Secur., 2015)

Perceived social support moderates the relationships between variables in the social cognition model. - Yung-Shen Yen (Behav. Inf. Technol., 2016)

Predicting the adoption of mobile financial services: The impacts of perceived mobility and personal habit. - Yung-Shen Yen; Feng-Shang Wu (Comput. Hum. Behav., 2016)

Social capital affects job performance through social media. - Yung-Shen Yen; Mei-Chun Chen; Chun-Hsiung Su (Ind. Manag. Data Syst., 2020)

Job demands and technology overload influencing work stress in organizations during the COVID-19 pandemic. - Yung-Shen Yen (Aslib J. Inf. Manag., 2024)